ggee Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") serve as a legal agreement between the ggee platform and its users ("you" or "member"). ggee provides online casino, sports betting, live casino and related entertainment services.

These Terms have been prepared for users in Bangladesh and the original version written in Bengali shall be considered final. In the event of any dispute or ambiguity, the Bengali version shall take precedence.

ggee reserves the right to change, amend or update these Terms at any time. Updated terms take effect from the date they are published on the platform. Continued use of the service will be considered acceptance of the new terms.

2 Account Registration

To use ggee's services, you must first create a personal account. All information provided at registration must be accurate, complete and kept up to date.

2.1 One Account Policy

Each person may open only one account. Opening multiple accounts for the same person or family member, multiple accounts from the same IP address, or multiple accounts from the same device is strictly prohibited. Violation of this policy may result in permanent closure of all associated accounts and forfeiture of any related funds.

2.2 Account Security

You are solely responsible for keeping your username and password completely confidential. You must not allow anyone else to access your account. If you notice any suspicious activity on your account, you must immediately notify the ggee support team.

ggee will not be responsible for any financial loss resulting from sharing account details with a third party. Keep your password strong and change it regularly.

3 Age Limit and Eligibility

All ggee services are available only to persons aged 21 or above. Minors are strictly prohibited from using this platform.

In addition, residents of regions where ggee does not offer its services are not permitted to use this platform. The user is solely responsible for complying with the laws of their own area.

4 Account Verification

ggee may request identity documents or other records for account verification at any time. Withdrawals may be delayed until verification is complete.

4.1 Required Documents

• A clear photo of your National ID Card (NID) or passport
• OTP for mobile number verification
• Proof of ownership of the payment method (if required)
• Proof of current address (if required)

Providing false information or submitting forged documents is strictly prohibited and may result in legal action. ggee reserves the right to temporarily suspend an account if the user does not cooperate with the verification process.

5 Deposits and Withdrawals

Deposits and withdrawals at ggee can be made through popular mobile wallets in Bangladesh. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.

5.1 Accepted Payment Methods

ggee currently supports deposits and withdrawals through the following mobile wallets:

• bKash — the country's most widely used mobile banking service
• Nagad — the digital financial service of the postal department
• Rocket — Dutch-Bangla Bank's mobile wallet
• Upay — a fast and secure mobile payment service

5.2 Withdrawal Timeframe

Approved withdrawal requests are generally processed within 5 to 30 minutes. However, if account verification or a security check is required, this may take longer.

5.3 Deposit Terms

Withdrawals must be made to the same wallet account name from which the deposit was made. Third-party payment methods are not accepted. ggee reserves the right to hold funds until an investigation is complete in the case of suspicious transactions.

6 Bonuses and Promotions

ggee offers a welcome bonus for new members and various promotions for existing members. Each offer has specific terms that are detailed on that offer's page.

6.1 Welcome Bonus

A 200% bonus is available on your first deposit at ggee, up to a maximum of ৳8,000. To withdraw this bonus amount, a 25x wagering requirement must be completed.

6.2 General Bonus Terms

• A bonus is not equivalent to cash — it is a wagering credit.
• A promotion can only be claimed once, unless specifically stated otherwise.
• If the wagering requirement is not completed within the specified period after claiming a bonus, the bonus will be cancelled.
• Using multiple accounts deliberately to take advantage of bonuses may result in all accounts being closed.
• ggee reserves the right to change or cancel any promotion.

7 VIP and Cashback

ggee's VIP program has four tiers — Bronze, Silver, Gold and Platinum. Members can move up to higher tiers through regular play and receive cashback every week.

7.1 Weekly Cashback Rates

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

Cashback is calculated based on weekly net losses — that is, the cashback rate is applied to the amount remaining after total winnings for the week are deducted from total losses.

7.2 VIP Tier Terms

Advancement to and retention of a VIP tier depends on regular activity. ggee reserves the right to change the VIP program rules and may cancel VIP benefits in the event of any misuse.

8 Betting and Gaming

ggee offers slots, live casino, sports betting, fishing games and various other types of games. Each game has its own rules, which should be reviewed before starting to play.

8.1 Betting Limits

A minimum and maximum bet limit is set for each game or market. Placing excessively large bets while a bonus balance is active may result in the bonus being cancelled.

8.2 Technical Issues

If a game is interrupted mid-session due to a server error, network problem or other technical disruption, ggee will settle that bet in accordance with its set policy. In such situations, the server log will be considered the final reference.

8.3 Sports Betting

Sports betting allows you to place bets on specific matches or events. Odds are subject to change and the odds at the time the bet is confirmed are considered final. In the event of a dispute over a match result, the official result of the relevant sport will be accepted.

9 Prohibited Activities

The following activities are strictly prohibited on the ggee platform:

• Creating multiple accounts to claim bonus benefits
• Using automated software, bots or scripts
• Money laundering or illegal financial transactions
• Exploiting system vulnerabilities or bugs
• Attempting to access another user's account without permission
• Impersonating ggee staff
• Spreading false or misleading information on the platform
• Collusion or playing dishonestly in coordination with other players

If any of the above activities are proven, the account will be permanently closed, all balances will be forfeited and legal action will be taken if necessary.

10 Account Suspension and Closure

ggee reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these Terms
• Suspicion of fraudulent activity
• Security risk or system protection requirements
• Direction from a regulatory authority
• Prolonged inactivity

Members may also request account closure at any time by contacting the ggee support team. Any remaining valid balance may be withdrawn before the account is closed, however any bonus balance will be cancelled.

11 Responsible Gaming

ggee believes that gaming is entertainment — not a means of earning a living. We ask all members to game in a balanced and responsible way.

If you feel that gaming is having a negative effect on your daily life, family relationships or financial situation, please read the responsible gaming guidelines and seek support.

11.1 Self-Control Tools

• Set a deposit limit
• Set a daily or weekly playing time limit
• Activate a temporary or long-term self-exclusion if needed

To access these features, contact ggee's 24-hour live chat support. The 21+ age policy is strictly enforced.

12 Privacy

ggee is committed to keeping members' personal information secure. To learn more about how your information is collected, stored and used, please read the privacy policy.

ggee never sells your personal information to third parties. However, certain information may be provided to relevant authorities when required by legal obligation or for a security investigation.

13 Intellectual Property

All content published on the ggee website — logos, designs, text, graphics, software and other elements — are the intellectual property of ggee.

Republishing, distributing, modifying or commercially using this content without written permission from ggee is strictly prohibited. Software used to operate games belongs to the intellectual property of the respective game developers.

14 Limitation of Liability

The ggee platform provides services on an "as is" basis. ggee will not be held responsible in the following situations:

• Internet connection issues or errors caused by the user's device
• Delays or failures by third-party payment services
• Service disruptions during unexpected system maintenance or updates
• Losses arising from the user's own negligence or incorrect submission of information
• Service outages caused by factors beyond ggee's control (natural disasters, cyberattacks, etc.)

In any situation, the maximum liability of ggee will be limited to the amount deposited by the member in that specific transaction.

15 Changes to Terms

ggee reserves the right to partially or fully amend these terms at any time. For significant changes, ggee will endeavour to notify members in advance via their account or email.

Continued use of the service after any changes will be considered acceptance of the updated terms. Members are advised to visit this page regularly and read the latest terms. To learn more about ggee, visit our About Us page.

16 Contact

If you have any questions or concerns about these terms, please contact the ggee support team. Support is available in both Bengali and English, seven days a week, 24 hours a day.

• Live Chat: Open the chat window directly from any page on the platform
• Email: [email protected]

For general questions, check our FAQ section — many questions about payments, bonuses and accounts are already answered there.